Human handoff
Your team stays in control
Your team handles unusual scheduling requests, waitlist decisions, complaints, and bookings that need professional judgement.
AI agent for service businesses
Automated booking reminders that reduce missed appointments
Appointment reminder automation helps customers choose a suitable time, sends reminders, and keeps booking details current across your systems. AI handles language and variable requests, while fixed rules control approvals, system updates, stopping conditions, and handover to your team.
Book a Free Workflow AuditThe problem
Why enquiries and routine work get missed
Back-and-forth messages take time, and missed reminders lead to empty appointments. Changes also create extra work when systems do not stay in sync.
What it does
- ✓Offers available times from your booking rules
- ✓Confirms appointments and sends reminders
- ✓Handles routine rescheduling and cancellations
- ✓Updates customer and calendar records
Example
How it could work
A customer requests an appointment by text. They receive suitable times, choose one, and get confirmation. A reminder goes out the day before and any change updates the team calendar.
Clear boundaries
AI where it helps, fixed rules where they are safer
The AI agent can understand language or prepare a response, while approvals, data access, stopping rules, and escalation paths remain explicit. Read about our AI integration services and workflow automation services.
Works with the tools you already use
We connect the agent to suitable systems in your current setup. You do not need to replace everything to get started.
Choose the support that suits you
Fixed-price setup
We agree on the process, build it, test it, document it, and hand it over.
Ongoing support
We monitor the service, handle changes, and improve it as your process develops.
Common questions
No. It works with your existing booking or calendar system where a suitable connection is available.
Yes. Routine changes can follow your notice periods and availability rules.
Yes. The channel and timing can be set for each type of appointment.
See where this could save time in your business
Tell us how work moves through your team. We will identify the best place to start and explain what a practical setup would involve.
Book a Free Workflow Audit