Hospitality venues burn time every week building rosters in spreadsheets, taking phone reservations manually, chasing supplier orders, and hoping customers leave reviews. We automate these exact operational drains so your venue runs more smoothly, your team spends less time on admin, and your reputation looks after itself.
OUR EXPERTISE
Integration with Deputy, Tanda, or Humanforce to automate roster building based on availability data, forecasted covers, and award compliance. Staff availability updates automatically and swap requests are handled digitally.
Connect your phone line or Google Reserve to an online booking platform (OpenTable, ResDiary, SevenRooms) with automated confirmation SMS, reminder messages, and cancellation handling) all without reception manually managing the diary.
POS-integrated inventory tracking with automated purchase orders sent to suppliers when stock hits reorder levels. Eliminate manual stocktake-to-order workflows and reduce food wastage from overordering.
Automated post-visit review request messages sent to dine-in customers via SMS or email. Negative review alerts notify management in real-time so issues are addressed before they damage your reputation.
Capture and use guest data to run automated re-engagement campaigns, birthday offers, and event promotions. Connect your booking platform or POS to an email/SMS platform for targeted, behaviour-based outreach.
VoIP phone system with overflow routing and voicemail-to-text so reservation calls during service are never missed. After-hours calls trigger an automatic message with your online booking link.
Hospitality venues we work with typically save 10–20 hours per week after automation.
WHY AUTOMATE
Save 10–20 hours per week on rostering, reservations, and supplier admin
Roster built automatically based on availability
No-shows reduced with automated confirmation and reminder sequences
Supplier orders generated automatically from POS data) no manual stocktakes
Google and TripAdvisor review volume increases with automated post-visit prompts
Repeat guest visits driven by automated personalised marketing
QUESTIONS
We integrate with Deputy, Tanda, Humanforce, Revel, Lightspeed Restaurant, Square for Restaurants, and other major Australian hospitality platforms. We connect these to your booking system, accounting software, and marketing tools.
Yes. We build post-visit review request workflows that send an automated SMS or email to each dine-in guest after their visit. Satisfied customers are directed to Google or TripAdvisor; dissatisfied ones trigger an internal alert for management to address privately. Most venues see a 2–3x increase in monthly review volume.
We connect your POS inventory data to your supplier ordering system. When stock of key ingredients hits a reorder threshold (based on current inventory and upcoming bookings) a purchase order is automatically generated and sent to the supplier. This eliminates manual stocktakes and ad-hoc supplier calls.
GET STARTED
Take our free Workflow Scorecard to find where your team is losing hours, or book a 15-minute call to discuss your hospitality automation needs.
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