E-commerce businesses waste thousands of hours manually answering "where's my order?" emails, updating stock levels across multiple channels, and writing product listings one by one. We automate these workflows connecting your Shopify, WooCommerce, or BigCommerce store to your inventory, customer support, and marketing systems so your team can focus on growing revenue.
OUR EXPERTISE
AI-powered chatbot and help desk automation that handles order status queries, returns requests, and common FAQs without human intervention. Integrates with Zendesk, Freshdesk, or Gorgias to route complex issues to the right agent.
Automated stock level synchronisation across Shopify, WooCommerce, eBay, Amazon, and your warehouse management system. Prevent overselling and stock discrepancies without manual reconciliation.
AI-powered product description and listing creation from supplier data sheets, images, or brief inputs. Generate SEO-optimised titles, descriptions, and meta tags at scale (cut listing time from hours to minutes.
Automated order routing to the right fulfilment partner, courier booking, tracking number generation, and customer notification all triggered the moment an order is placed.
Connect your Shopify/WooCommerce data to Klaviyo, Mailchimp, or ActiveCampaign for behaviour-based email flows. Abandoned cart, post-purchase, win-back, and loyalty sequences running on autopilot.
VoIP with automatic ticket creation from inbound calls, call logging, and routing rules. Every support call is tracked, and customers get callback confirmations automatically.
Benchmark: E-commerce businesses we work with typically save 15–30 hours per week after automation.
WHY AUTOMATE
Save 15–30 hours per week on customer support, inventory, and listing admin
Reduce customer support response time from hours to minutes with AI
Inventory stays accurate across all channels in real-time
Product listings created at scale using AI, faster range expansion
Automated email flows recover abandoned carts and re-engage lapsed customers
Every support interaction logged and tracked without manual effort
COMMON QUESTIONS
We integrate with Shopify, WooCommerce, BigCommerce, Magento, and major marketplaces including Amazon and eBay. We connect these to your inventory, accounting (Xero, MYOB), customer support, and marketing platforms.
For straightforward queries like order status, tracking, returns policy, and FAQs, yes. Our AI customer support integrations typically resolve 60–80% of inbound queries without human intervention. Complex issues are automatically escalated to a human agent with full context already attached.
We build real-time inventory sync workflows that update stock levels across all your channels the moment a sale is made or stock is received. This prevents overselling, eliminates manual reconciliation, and keeps your listings accurate 24/7.
GET STARTED
Take our free Workflow Scorecard to find where your team is losing hours, or book a 15-minute call to discuss your e-commerce automation needs.
Salesforce
HubSpot
Folk
Xero
MYOB
QuickBooks
Shopify
WooCommerce
n8n
Make.com
Relay
AirCall