Fitness and wellness businesses spend too much time managing class bookings manually, chasing membership renewals, and hoping members don't quietly cancel. We automate class scheduling, membership billing, member engagement, and marketing so your front desk handles less admin and your retention rates improve without extra effort.
OUR EXPERTISE
Integration with Mindbody, Glofox, Clubworx, or similar platforms to automate class booking, waitlist management, and cancellation handling. Members book and cancel online; waitlists fill automatically when spots open.
Automated recurring billing, renewal reminders, and failed payment recovery workflows. Members receive renewal notices automatically, and lapsed payments trigger a recovery sequence) without staff chasing anyone manually.
Automated attendance tracking that flags members whose visit frequency is declining. At-risk members receive a personalised check-in message before they cancel (a proven way to reduce churn without manual monitoring.
Automated campaigns to fill underbooked classes. When a class drops below a fill threshold, an automated promotional SMS or email goes out to relevant members) targeting people who've attended similar classes before.
Connect your member management platform to a CRM to track the full member lifecycle (from trial to active to at-risk. Automated onboarding sequences, milestone messages, and win-back campaigns run on autopilot.
Smart phone routing and automated callback confirmation for membership enquiries. Prospective members who call after hours get an immediate SMS with a booking link for a free trial) so leads aren't lost to voicemail.
Fitness businesses we work with typically save 8–15 hours per week after automation.
WHY AUTOMATE
Save 8–15 hours per week on booking admin, billing, and member follow-up
Membership renewals processed automatically
Failed payments recovered with automated retry and notification sequences
At-risk members identified and re-engaged before they cancel
Underbooked classes filled with automated targeted promotions
Every membership enquiry captured and responded to, even after hours
QUESTIONS
We integrate with Mindbody, Glofox, Clubworx, TeamUp, and other fitness management platforms popular in Australia. We connect these to your billing system, email/SMS marketing tools, and CRM.
We build automated attendance monitoring workflows that track each member's visit frequency. When a member's attendance drops below a defined threshold) say, no visit in 14 days. They automatically receive a personalised check-in message. This might be a "we miss you" text, a reminder about a class they usually attend, or a special offer. Most fitness businesses see a 15–25% improvement in member retention after implementing this.
Yes. We build automated failed payment recovery sequences that retry the payment after a set period, notify the member via SMS and email, and escalate to a staff task if the payment remains unresolved after a set number of retries. This typically recovers 60–70% of failed payments without any manual follow-up from staff.
GET STARTED
Take our free Workflow Scorecard to find where your team is losing hours, or book a 15-minute call to discuss your fitness automation needs.
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